Types Of Financial Services Offered In India
Think about an ordinary month in your life. Your salary comes into your bank account, you pay bills through UPI, a loan EMI goes out automatically and somewhere an SIP quietly buys mutual fund units. You might not call it that, but you already live inside the world of financial services. In India that world has expanded fast, with banks, NBFCs, insurers, brokers and fintech apps all trying to win your attention.
If you do not see how these pieces fit together, it may become a little confusing. You may end up with overlapping insurance policies, unused credit cards or investments that do not match your goals. But once you understand the main types of financial services and what each one is meant to do, you could start using them with intention instead of by accident.
Table of contents
- The world of financial services
- Merits of financial services in India
- Challenges in financial services
- Using financial services for wealth management
The world of financial services
In simple terms, financial services help you do four things with money: store, move, protect, and potentially grow.
You store money through savings accounts and fixed or recurring deposits. These are offered by banks, and they typically give you stability plus some returns. This is your cash “parking space” for daily expenses and short-term requirements.
You move money using payment services. UPI apps, debit and credit cards, net banking and prepaid wallets fall into this bucket. They handle everything from splitting a restaurant bill to paying school fees from your phone.
Protection is mainly the job of insurance. Life cover, health insurance, motor insurance, personal accident plans, and home insurance secure you from the potential financial impact of adverse events.
Growth potential comes from investment services. There are a wide range of such financial products available, each with their own features and risk considerations.
For instance, government-backed schemes like the PPF offer interest rates that are reviewed periodically, whereas market-linked products such as equities and mutual funds may experience fluctuations and do not guarantee returns. Some specialised offerings—such as PMS and AIFs—are designed for investors who meet applicable regulatory eligibility criteria and may involve higher risk levels. The suitability of any investment depends on an individual’s financial goals, time horizon, and risk tolerance.
Depending on the type of investment, you may access these through brokers, mutual fund platforms, distributors, banks or investment advisers.
Around these core services sit support functions. Credit bureaus track your repayment history. Registrars and transfer agents maintain records of your investments. Advisers and tax professionals help you organise and optimise everything into a workable plan.
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Merits of financial services in India
For an individual investor, access to financial products has become more convenient due to digital onboarding processes. With KYC linked to PAN and Aadhaar, you may be able to open accounts from your living room. Systematic Investment Plans or SIPs in mutual funds – which allow you to invest in instalments at regular intervals – start from a few hundred rupees, which means you do not have to wait to accumulate a large capital to invest.
Costs have also reduced in many areas. Discount brokers and direct mutual fund plans have lowered brokerage and expense ratios. Many banks waive minimum balance requirements or give zero-fee digital accounts.
Another merit is choice. You may decide whether you want a plain index fund or a specialised international fund, a simple term plan or a combination of term and health cover. You may choose between traditional branch banking and app-led banking. This variety allows you to tailor your financial set-up to your personality and goals.
Modern India also has a robust regulatory framework. RBI (Reserve Bank of India), SEBI (Securities and Exchange Board of India), IRDAI (Insurance Regulatory and Development Authority of India) and PFRDA (Pension Fund Regulatory and Development Authority) monitor different parts of the system with rules on capital, disclosures and customer protection.
Challenges in financial services
The same features that make financial services convenient may also serve as challenges. With such an abundant choice of products, you may feel pressured to sign up simply because friends are investing in a fund or an influencer mentioned it.
Complexity may be another issue. A simple term plan is easy to understand, but bundled insurance policies, market-linked products or structured loans can often have intricate terms. Lock-in periods, surrender charges, reset clauses and hidden fees sit in the fine print. It is important to pay attention to these details and ask direct questions about costs and alternatives.
Digital fraud is a rising concern. Fake loan apps, phishing links and fraudulent customer-care calls target people who are new to online banking. Even regulated institutions cannot safeguard against fraud if a person chooses to share their OTPs or click on unverified links. Thus, building basic cyber hygiene around your money is as important as choosing a suitable investment avenue.
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Using financial services for wealth management
A practical way to approach financial services could be to arrange them around real-life goals instead of products. You may start by listing what you want your money to do. This could include potentially securing your family’s future, covering emergencies, funding large goals like education or a home, and building a retirement corpus.
You may then map each goal to one or two services. Protection goals link to term insurance, health insurance etc. Emergency needs may point you to savings accounts or some debt mutual fund categories that carry low or low-to-moderate risk and offer high liquidity. For long-term growth, equity mutual funds, NPS or direct stocks may be suitable, provided you have the required risk appetite. Shorter goals such as a holiday in two years or a car upgrade may fit with short-duration debt funds or fixed/recurring deposits. Debt funds may offer better return potential and liquidity, but come with market risk, while bank deposits offer stability and fixed interest.
While choosing products, three filters may be considered important. The first is transparency. One should be able to explain in plain language how the product works and how the provider earns money. The second is cost. Over long periods, a small difference in interest rate or expense ratio may add up to a large difference in potential outcomes. The third is suitability. A high-risk small-cap fund might offer high return potential but may not be suitable if your risk appetite is not very high.
Returns on fixed deposits/savings accounts are fixed, however, returns on mutual funds are subject to market risks.
Conclusion
India’s financial landscape is busy and constantly changing, but it could work for you if you stay informed and disciplined. The ecosystem offers you a wide range of avenues catering to different goals and risk profiles. Over time, prudent choices and consistency may help you potentially reach your goals and lead a fulfilling life.
Frequently Asked Questions
What are the basic types of financial services everyone should have?
While everyone’s lifestyle and financial requirements differ, a bank account for transactions, simple health and term life insurance for protection and at least one long-term investment product such as a mutual fund or provident fund for potential growth may be considered a suitable starting point.
How do I choose the right financial service provider?
You look at regulations, costs, ease of use and service quality. Reading reviews, performance reports (if available) and talking to financial experts may give you a clearer picture than advertisements alone.
Past performance may or may not be sustained in future.
Are all financial services regulated in India?
Mainstream services like banking, insurance, mutual funds, pensions and broking are regulated, but newer fintech models sometimes act as intermediaries, so you might want to confirm which authority which oversees them.
Can I use multiple financial services at once?
Yes, investors can use multiple financial services at the same time—such as bank accounts, mutual funds, insurance, or brokerage platforms—depending on their needs. Each service operates independently and serves a different purpose in financial planning. However, it’s important to understand the features, costs, and risks of each product or service before choosing them. If needed, consider consulting a registered financial adviser to ensure the combination of services aligns with your goals and risk tolerance.
What is the minimum amount needed to start investing?
It depends on the avenue you choose. You may start with small sums because many mutual funds and digital platforms let you begin SIPs from around Rs. 500, which is enough to build the habit and then scale up later.
How safe are online financial services?
Online financial services typically use security measures such as encryption, multi-factor authentication and regulated onboarding processes. However, no digital system is entirely risk-free. Your safety also depends on following good practices—using official apps or websites, keeping your devices updated, and never sharing your login details or OTPs. Many fraud attempts occur through social engineering, where users are misled into revealing sensitive information. Staying cautious and verifying any unusual communication can help reduce the risk.
Do I need a financial adviser to use these services?
You do not necessarily need a financial adviser to start using basic financial products, especially if you are comfortable researching and understanding how they work. However, as your income, assets or financial responsibilities increase, a SEBI-registered investment adviser or another regulated professional may help you make more informed decisions. Whether to seek advice depends on your individual goals, risk tolerance and the complexity of your financial situation.
What documents are typically required for financial services?
You may usually need identity proof, address proof, PAN and recent photographs. For loans or some credit cards, you may also be asked for salary slips, bank statements or income-tax returns.
How often should I review my financial services?
Many investors review their financial arrangements annually or after major life changes.
Can I switch between service providers?
Yes, you can shift bank accounts, brokers, mutual fund platforms and even some insurance products, but it is important to check exit loads, penalties and tax impact before making the move.
Mutual Fund investments are subject to market risks, read all scheme related documents carefully.
This document should not be treated as endorsement of the views/opinions or as investment advice. This document should not be construed as a research report or a recommendation to buy or sell any security. This document is for information purpose only and should not be construed as a promise on minimum returns or safeguard of capital. This document alone is not sufficient and should not be used for the development or implementation of an investment strategy. The recipient should note and understand that the information provided above may not contain all the material aspects relevant for making an investment decision. Investors are advised to consult their own investment advisor before making any investment decision in light of their risk appetite, investment goals and horizon. This information is subject to change without any prior notice.
The content herein has been prepared on the basis of publicly available information believed to be reliable. However, Bajaj Finserv Asset Management Ltd. does not guarantee the accuracy of such information, assure its completeness or warrant such information will not be changed. The tax information (if any) in this article is based on prevailing laws at the time of publishing the article and is subject to change. Please consult a tax professional or refer to the latest regulations for up-to-date information.