E-Mandate: Frequently asked questions

1. What is an e-mandate?
An e-mandate is an electronic authorization given by a customer to allow recurring payments or transactions, typically used in banking and payment systems.

2. How do I set up an e-mandate?
You can set-up e-mandate with Bajaj Finserv AMC using the following link https://investor.bajajamc.com/regemandate/.You can watch our video on the process here and download our user guide here.

3. Is an e-mandate secure?
Yes, e-mandates are designed with security measures to protect your personal and financial information, often utilizing encryption and secure authentication methods.

4. What are the benefits of using an e-mandate?
Benefits include convenience, automatic payments, reduced paperwork, and better management of recurring expenses.

5. Can I cancel an e-mandate?
You can cancel your e-mandate using Kfin link which is available on Bajaj Finserv AMC website MFS Investor Login | Mutual Fund Investors | MF Services (kfintech.com).You can also watch our video detailing the process here and download our user guide here.

6. How long does it take for an e-mandate to be activated?
Mandate activation turnaround time (TAT) varies from one bank to another and is governed by National Payments Corporation of India (NPCI).

7. What happens if there are insufficient funds in my account with an e-mandate?
If there are insufficient funds, the payment may be declined, and you might incur fees or penalties depending on your bank's policies.

8. Are there any fees associated with setting up an e-mandate?
Fees can vary by bank; some may charge for setup or for specific types of transactions, so it’s better to check with your bank.

9. What should I do if I notice unauthorized transactions related to my e-mandate?
Contact your bank immediately to report the unauthorized transactions and seek assistance in resolving the issue.

10. What happens to an SIP (Systematic Investment Plan) if the mandate is cancelled?
When a mandate is cancelled, all SIPs linked to that mandate will also be cancelled.

Mutual Fund investments are subject to market risks, read all scheme related documents carefully.
This document should not be treated as endorsement of the views/opinions or as investment advice. This document should not be construed as a research report or a recommendation to buy or sell any security. This document is for information purpose only and should not be construed as a promise on minimum returns or safeguard of capital. This document alone is not sufficient and should not be used for the development or implementation of an investment strategy. The recipient should note and understand that the information provided above may not contain all the material aspects relevant for making an investment decision. Investors are advised to consult their own investment advisor before making any investment decision in light of their risk appetite, investment goals and horizon. This information is subject to change without any prior notice.